Frequently Asked Questions

If you don’t see an answer to a question that you have, please email [email protected] for assistance.


I just registered. How do I access the virtual platform?

Attendees who registered for live or on-demand access will receive an email notification within 1 hour following their completed registration which will include further instructions and a link to access the virtual platform.

Attendees will need their email address and registration confirmation ID included in the email notification in order to sign in. Applicable payment must be complete in order to gain access to the event.

To receive all event communications, be sure to mark the following email address as trustworthy in your settings: [email protected].

If you have any issues locating your email confirmation, please contact us at [email protected] for assistance.


Will I have access to content after the live virtual event has ended?

Yes, all content will be available on demand through 17 June 2022.

NOTE: On demand events will include sessions authorized for on demand access as a post live event offering. Please refer to the program agenda to view which sessions will be available for live/on demand sessions.

How can I download the content from these events?

Available and authorized PDF of presentations will be made available within the virtual event platform (under Resources) to registered attendees. Access to authorized recordings will only be available on demand (and not downloadable) through 17 June 2022.


Will I receive a registration confirmation letter or receipt of payment?

When registering online, an email confirmation/receipt of payment will be sent immediately to the primary email address used during registration. To receive all event communications and reminders, be sure to mark the following email address as trustworthy in your settings: [email protected]

Whom do I contact with questions about my Digital Transformation in Action registration?

For registration questions, please email [email protected]

I registered for the Digital Transformation in Action event but I cannot attend. What is the cancellation policy?

Tickets are non-refundable or non-transferable as each ticket provides access to authorized, on demand content available until 17 June 2022.

Are group registration discounts available?

Yes, discount pricing is available for groups of ten or more for this event. Please send an email to [email protected] with the number of people in your group to receive further details on available pricing and instructions on how to register.

What types of payment are acceptable?

Payment method must be via credit card. Accepted forms include:

  • American Express
  • MasterCard
  • Visa
  • Discover


What is the relationship between Brightline and PMI?

Brightline® is a Project Management Institute (PMI) initiative together with leading global organizations dedicated to helping executives bridge the expensive and unproductive gap between strategy design and delivery. Brightline delivers insights and solutions that empower leaders to successfully transform their organization’s vision into reality through strategic initiative management.

PMI is the premier professional association for project management, delivering value for more than 3 million professionals working in nearly every country in the world through global advocacy, collaboration, education and research.

How do i find out more about PMI membership?

To learn about the benefits of membership in PMI and to become a member, please visit: PMI Membership

What is the PMI Event User Agreement?

All attendees of this event must agree to the policy below during the registration process. By registering for Project Management Institute’s (PMI) Brightline Initiative’s Digital Transformation in Action event, you agree to abide by the following provisions:

  • Presentations are the property of the PMI and the presenters. Any distribution of the presentations by electronic means or otherwise is strictly prohibited. Any reuse of presentation materials requires prior written consent of PMI, the presenter, or a legal representative thereof. Please contact [email protected] for copyright and reuse information.

  • When an attendee interacts with sponsored content or virtual booths, the attendee consents to PMI sharing their name, title, company, phone number, city/state, country, industry and email address with the specific sponsor(s) with whom they interact. This data sharing provides sponsors the ability to follow-up after the event. If an attendee does not wish to have their information shared with sponsors, they must refrain from interacting with sponsored content and/or virtual booths. All sponsored content and virtual booths will be clearly advertised as such.


All attendees of this event must agree to the policy below during the registration process.

A platform to learn, engage, and spark thought-provoking conversations—impacting not just today, but also tomorrow and the future. This is what PMI Brightline events are all about, and we provide a welcoming environment for all. Harassment (such as homophobia, racism, or behavior that discriminates against a group or class of people) or inappropriate behavior of any kind toward any participant will not be tolerated. Brightline, as a PMI initiative, requires all participants to adhere to PMI’s Core Values and PMI’s Code of Conduct


How many PDUs will I receive for attending Digital Transformation in Action?

The number of PMI Professional Development Units (PDU) awarded varies for each individual session within the event. Please continue to check the website as content is added and PDU information is shared. Learn more about maintaining your PMI certification on

How do I claim PMI PDUs for Digital Transformation in Action?

Professional Development Units (PDUs) are available for self-reporting for educational sessions that you participate in. The PDU Tracker available within the virtual event platform will specify which sessions are considered educational. These claims will be available for participating attendees that hold one or more of the following: DASM, CAPM, DASSM, PMI-ACP®, PMI-PBA®, PMI-RMP®, PMI-SP®, DAC, DAVSC, PMP®, PgMP®, PfMP®.

Attendees must access the session and participate in the offering to obtain the PDU offered. Attendees may visit to confirm PDU reporting. Pre-registration for sessions is not required unless otherwise noted.

Learn more about maintaining your PMI certification on

If you don’t see an answer to a question that you have, please email [email protected] for assistance.